Windows Remote Desktop is one of the go-to proprietary services for those managing a few remote computers on the same network. It’s free, and it’s very easy to set up and use.

  1. Remote Desktop Connection Windows 10 Download Free
  2. Windows 10 Remote Desktop Multiple Monitors
  3. Mac Remote Desktop
  4. Microsoft Remote Desktop For Mac Download
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But what if you need to support a larger number of clients outside your network? Will WRD be enough for that? Are there any substantial feature limitations?

Description Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. The app helps you be productive no matter where you are. Getting Started Configure your PC for remote access first. In this article. Applies to: Windows 10, Windows 8.1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2. You can use Remote Desktop to connect to and control your PC from a remote device by using a Microsoft Remote Desktop client (available for Windows, iOS, macOS and Android). Download Remote Desktop Mobile app add the PC name and user account for Remote Desktop connection, then select Save. Select the PC name to connect. Whether you’re editing documents on the go or working from home, keep all your apps, files, and network resources at your fingertips with Remote Desktop Connection on Windows 10 Pro and Enterprise.

Let’s dive into the pros and cons of using Windows Remote Desktop and investigate.

Remote Desktop Connection Windows 10 Download Free

Pros

  1. It’s free. Remote Desktop is a built-in Windows service that runs on the Remote Desktop Protocol and therefore is completely free. You don’t have to spend a single dollar on a third-party tool if your needs are limited to in-office remote support or accessing your centralized file storage on-the-go.
  2. It’s easy to set up. Although Windows Remote Desktop is disabled in the operating system by default, it’s very easy to turn it on. Note, however, that Home editions of Windows don’t include this service, but we’ll get back to that soon.
Microsoft 10 Remote Desktop

Cons

Windows 10 Remote Desktop Multiple Monitors

  1. It may not be that easy to set up outside the office. If you’re planning to use Windows Remote Desktop outside your office network, you’ll need to configure the remote network to accept incoming connection requests. Besides that, you’ll need to know the IP address of the server along with the login credentials for the remote machine(s) you want to connect to. This is a no-go approach if the remote client requiring assistance is not a tech-savvy person.
  2. It’s only included in Pro, Business or Ultimate versions of Windows. If you need to support your friends, family members, or a large number of clients running any of the Windows Home versions, then Remote Desktop shouldn’t be your tool of choice. You just won’t be able to connect.
  3. It doesn’t allow to reboot the remote machine and automatically reconnect. Being able to reboot the remote computer and automatically reconnect is a vital remote support feature. While many third-party applications such as FixMe.IT allow you to do that with a single mouse click, Windows Remote Desktop requires additional actions on your end.
  4. It locks the remote screen, making the remote user unable to interfere or see anything that you’re doing on their machine. This is one of the biggest problems of Windows Remote Desktop that hasn’t been yet resolved. Furthermore, there are no whiteboard tools that would allow you to demonstrate a certain process to your client.
  5. It doesn’t really allow to run multiple concurrent sessions. Although there’s a workaround that lets you turn on multiple remote desktop connections on Windows 10 & 8, Microsoft’s built-in tool simply wouldn’t be able to handle dozens of connections with different network settings. Techinline’s FixMe.IT, in turn, allows you to run an unlimited number of concurrent support sessions and easily switch between them in the process.

Conclusion

For local network administration and accessing your office machines remotely, Windows Remote Desktop is a great tool that’s free and easy to set up. However, if your primary goal is to easily perform remote tech support, you’d better check out third-party applications such as FixMe.IT.

Are you using Windows Remote Desktop to access your office machines? Did we miss any of its advantages or disadvantages? Let us know in the comments!

Mac Remote Desktop

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